Dear Valued Client,
We understand and share your concern about privacy. We know
that your providing personal information involves a great
deal of trust on your part. At chinatravelguide.freechinalink.com, we value your
trust and acknowledge the importance of protecting your privacy.
To that end, the following is an explanation of our position
in this regard.
Why we need your information
Full legal name, gender and title are required
by the airlines, cruise companies and hotels to comply with
both U.S. federal and destination local authority regulations.
At chinatravelguide.freechinalink.com, we collect only information necessary
to process your inquiry about services that you have requested.
We will not lend, sell, or otherwise disclose your information
to any organizations for any commercial purpose. Information
Date of birth is required to classify adult
travelers from minors. It may also be used to assist us in
helping you to celebrate your special event while on tour.
Telephone and email contacts are required
for communication during the arrangement and purchase process.
Following your confirmation and booking, should there be cases
of schedule changes, disrupted travel, or emergency you would
want this contact.
Mailing address is required to complete the
contract and send proof of purchase to you.
How we collect and safely use your information
chinatravelguide.freechinalink.com collects personal information that is specifically
and voluntarily provided when you submit the reservation/request
form on our website or by telephoning our office to make
We collect basic information such as personal profile,
contact information and special request to facilitate your
reservation with airlines, cruise companies, hotels and
local travel operators. This information is only shared
with the end suppliers providing your vacation package.
Our online reservation system is protected by industry-standard
encryption. Credit card details will not be requested online
nor over the telephone during preliminary contact. Only
at the stage of securing/completing a reservation, will
credit card details and the billing address be required.
This is required for settlement and purchases. The transfer
of this data will be by fax to a dedicated line only accessible
to our authorized personnel. Your credit card information
is for internal use only and will not be shared with any
How we control and store your information
chinatravelguide.freechinalink.com pledges its commitment to protecting your
personal information. We provide appropriate physical, and
secure technical measures to safeguard personal information
and to protect it from any unauthorized access. Your basic
information such as name, phone and fax number, Email address,
and mailing address can only be accessed by those employees
who have a business reason to use it. The access to your
credit card details and your personal address is strictly
limited to the agent assisting you with the reservation
and authorized accounting officer.